Atento | Rick Merson – 2016 Verint Engage Global Customer Awards

One of the largest providers of customer relationship management and business process outsourcing, with 150,000+ employees and hundreds of call centers across the globe, Atento was named the overall commercial sector winner of the Verint Engage Global Customer Awards for excellence in processes and operations management thanks in large part to its use of Verint Workforce Optimization – elevating efficiency, simplicity, and quality while lowering costs.