Customer Engagement Optimization
A great customer experience is critical to the success of any business or team. See how Telligent Community helps engage customers through support forums, idea sharing, dynamic marketing campaigns, and secure team collaboration.
Ask the Experts – Employee Desktop Edition Webinar
A forum to ask your pressing Employee Desktop questions, and to learn how your organization can benefit from this solution.
City of Buffalo Case Study
Oswaldo Mestre talk about how the City of Buffalo uses Verint Engagement Management Solutions.
The 6 New Rules of Customer Engagement
Backed by insight from 18,000 consumers worldwide, Ovum and Verint will discuss the dramatic shift in the way companies need to interact with their customers leveraging the six new rules of customer engagement.
Ask the Experts – Knowledge Management Edition (ANZ)
Exploring, sharing ideas, and concepts of Knowledge Management by Verint Experts.
Better Outcomes with Less Effort - Top 5 Tips for Improving Customer Engagement in the Digital Age Webinar
The forces of digital disruption and the shifting work styles of next-generation employees are requiring organizations to become more focused and responsive to the needs of both customers and employees than ever before.
Marc DeCastro, research director of consumer banking with IDC talks about how digital channels have become a growing force into the banking environment and how changing methodologies is key to the modern banking processes.